Cookie Policy

Last updated: 26 February 2024

This policy tells you how, when, and why HousingAnywhere uses cookies.

HousingAnywhere’s websites and online services use 'cookies'. Cookies help you personalize your experience with our services, tell us if our websites’ features and functionalities work optimally, and give us insights into user behavior so we can improve our communication and products. With your consent, we will often use your personal data to process these cookies. You can withdraw your consent at any time. We may share your data with other organizations (third parties) that provide services on our behalf. We may do this to perform a contract we have entered into with you, where it is in our legitimate interests or with your consent.

To know more about how HousingAnywhere collects, uses, stores, and shares your information, read our Privacy Policy.

What's a cookie?

A cookie is a small piece of data (text file) that a website – when visited by you – asks your browser to store on your computer or mobile device to remember information about you, such as your language preference or login information. They are unique to your account or your browser. The cookies set by us are called first-party cookies. We also use third-party cookies – which are cookies from a different domain than housinganywhere.com – for our advertising and marketing efforts.

You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

How does HousingAnywhere use cookies?

We use both session-based and persistent cookies. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

The cookies on our websites have been categorised according to the guidelines set by the ePrivacy Directive (EU Cookie Law).

Strictly Necessary Cookies

These cookies enable the services you have specifically asked for.

They are necessary for the website to function and cannot be switched off in our systems. Without these cookies, services you have asked for can't be provided, like moving around secure areas of the website, logging in, filling in forms, paying for a booking, etc.

You can set your browser to block or alert you about these cookies, but essential parts of the site will not work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies collect anonymous information on the pages visited.

They are only used to improve how our websites work. They allow us to count visits and traffic sources to measure and improve our site's performance. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and thus anonymous.

If you do not allow these cookies, we will not know when you have visited our site and will not be able to check its performance.

Marketing Cookies

These cookies collect information about your browsing habits to make advertising relevant to your interests.

These cookies may be set through our site by our advertising partners. Those companies may use them to build a profile of your interests and show you relevant adverts on other sites. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaigns. They do not store personal information directly but are based on uniquely identifying your browser and internet device.

If you do not allow these cookies, you will experience less targeted advertising.

What cookies do we use?

For more information on the specific types of Cookies we use, see our Cookie Tables.

How to consent to cookies?

When you visit the HousingAnywhere website for the first time, we'll ask for your consent to use cookies through a Cookie Banner. The banner will explain how and why we use cookies. Functional cookies are used based on the legitimate interest of HousingAnywhere or third parties; these cookies don't require your consent. For using non-functional cookies, your consent is required. You may choose to accept or reject our use of such cookies. If you refuse, it may impact your user experience on our website.

How to control cookies?

Many cookies have an expiration date. Once a cookie expires, it's automatically removed from your devices. You can manually remove cookies before they expire through your browser settings. You can also change your cookie preferences at any time by updating your Cookie settings on our website.

What are your rights regarding how we process your personal information?

When processing cookies, HousingAnywhere processes your data. On your data that HousingAnywhere processes, you have the following rights:

• Right of access:

  You have the right to see what personal data we process about you.

• Right of rectification:

  You have the right to rectify any personal data we have processed about you if this information is partially wrong.

• Right to complain:

  You have the right to file a complaint against our processing of your data or direct marketing.

• Right to be forgotten:

  You can file a request with us to remove any personal data we have processed of you.

• Right to data portability:

  If technically possible, you have the right to ask us to transfer your processed personal data to a third party.

• Right to restriction of processing:

  You can file a request with us to temporarily restrict the processing of your data.

• Withdrawal of consent:

  If we're processing your personal information based on your consent, you can withdraw your consent at any time by changing your account settings or by sending us an e-mail with which consent you are withdrawing. The withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.

If you exercise the above mentioned rights, we may ask you to identify yourself to confirm it is your data.

Where to send complaints?

To file a complaint about how we use your data, send us an email with the details of your complaint to dpo@housinganywhere.com. HousingAnywhere will look into and respond to any complaint that is received.

If you think HousingAnywhere is not helping you correctly, you have the right to file a complaint with the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.

How often will we update this cookie policy?

We may update this Cookie Policy from time to time. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Where can you get more information?

If you have questions about our use of cookies, you can contact us by email at privacy@housinganywhere.com.