Tenants can book your accommodation in two ways: by accepting your invitation to book or by sending you a booking request.

Tenants are more likely to accept an invitation to book rather than send a booking request. On average, advertisers who send out invitations to book find a tenant 3 times faster.

How to use the 'Invite to book' feature

When you receive a message from an interested tenant, you should already have enough information to evaluate them from their introduction and profile. If the candidate is a good fit, you can reply to their message and click on the 'Invite to book' button.

Depending on the region, your chosen tenant has 24 or 48 hours to pay and confirm their booking. Note that during this period, they can also change the requested rental dates.

Inviting a tenant to book shows your serious intentions and that you are happy to host them. Doing so will also improve your ranking position in the search results. So, the more invites you send, the higher your chances of getting more bookings.

What happens after you receive a message from a potential tenant

Did you receive more than one enquiry?

Congratulations! You can now invite all potential tenants to book. The first person who completes the booking will become your new tenant. Should this happen, all your other 'Invite to book' requests will be automatically cancelled, so there is no risk of double bookings.

Want to find out more about your potential tenant before you invite them to book?

Visit their profile for extra information and ask all the questions you want via our direct messaging system.

Are you not receiving relevant booking requests?

Specifying your requirements for the desired tenant and screening potential tenants are some of the best ways to get more relevant booking requests.

If you've received a request that doesn't match your criteria, don’t worry. Politely reply to the tenant before refusing their request by clicking on 'Decline'.

Are you not receiving enough booking requests?

We're here to help you! One of the things you can do to improve your property's ranking is to make your listing as complete as possible. Follow our guide to make your listings more appealing and improve your visibility in search results.

Sending a 'Special offer'

When you find a preferred tenant whose needs don’t match your requirements, you can grant them a ‘Special offer.’ Through this feature, you’ll be able to adjust your offer just for that specific tenant. You can adjust either the date range or the rental price of your accommodation.

The ‘Special offer’ function works the same way as the ‘Invite to book’ function. It is still an invitation to book your property. Depending on the region, the tenant has 24 or 48 hours to respond.

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Being proactive and inviting tenants to book will ensure you find the right tenants and rent out your properties in no time.

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